Maintenance & support

Shipping is only half the work. Once a product is live, dependencies age, security patches are released, servers fill up, and things break without anyone noticing. Maintenance keeps this side of things in order—not after an issue hits, but before.

Scope

  • Dependency and security updates
  • Bug fixes and performance improvements
  • Server, domain, and deployment management
  • Monitoring, error tracking, and backups
  • Small development requests

What you'll have at the end

  • Regular dependency and security updates
  • Server, domain, and deployment management taken off your hands
  • Monitoring, error tracking, and backup setup
  • Small development requests queued and handled regularly

Work that shows it

How it works

  1. 01

    Intro call

    We talk about what you want to build. If I don't think I'm the right fit, I'll tell you on that first call.

  2. 02

    Scope and quote

    Every deliverable is written down, and the timeline and price follow from that. Anything outside the scope gets discussed separately.

  3. 03

    Development

    I show you a working version at regular intervals. Feedback doesn't wait until the end; it comes in throughout.

  4. 04

    Launch and after

    We go live and I show your team how to use it. If you want maintenance, we keep going. If not, the system is entirely yours.

Frequently asked questions

Can you maintain a system you did not build?
I can, but I need to inspect the code first. After an initial review, I will be upfront about whether it can be taken over cleanly or if rebuilding it would be cheaper.
Is it a flat monthly fee?
It depends on the scope. We define in writing how often and what exactly will be maintained, and the price is set accordingly.
Is a maintenance contract mandatory?
No. It is not required even for systems I build and deliver; you own the system, and it keeps running whether you sign up for maintenance or not.

Related reading

Other services

Let's talk about Maintenance & support

Tell me what you want to build. I'll come back with the scope and timeline. If I don't think I'm the right fit, I'll tell you on the first call.